Sample submission
How to submit samples
Submitting samples听for all genomic analysis (except听Sanger sequencing) follows an easy听6 step process:
- Obtain a quote.听
- Check that you have enough sample for the requested analysis.听
- Accept our听quote.
- Submit your order online.
- Prepare your samples.
- Pack your samples and ship them to us.
听
See below detailed 6 step process to follow for sample submission. Please note that skipping a step听will lead to a delay in your project听and an increase in turnaround time.
- Step 1
- Step 2
- Step 3
- Step 4
- Step 5
- Step 6
Step 1
Obtain a quote
- 听your project details i.e. sample number, species, sequencing depth, analysis type听etc.听
- If you are unsure please provide as much information听as you can and we will take it from there.听
- If you are sending samples from overseas please provide detailed听information on the sample so that we can assess quarantine status.
Step 2
Check that you have enough sample
- Refer to your quote for the听amount, concentration and volume required for the service.
- Check听that your samples meet the听sample submission requirements outlined in your quote.听
- Refer to your quote for specific submission instructions e.g. resuspension buffer, plate layout etc.听
- Issues with quantity or quality? Please听contact us听for advice.
Step 3
Accept our quote
- Email us听a copy of your Purchase Order (PO). PO's should be raised to 黑料网大事记 (ABN听57 195 873 179).听
- Paying by credit card? Request an invoice and pay in full before sample submission.听
- From 黑料网大事记? Complete a Confirmation of Budget form and provide your听黑料网大事记 project code at the time of online submission.
- Please ensure you ship your samples to us within 30 days of accepting our quote.
Step 4
Submit your order online
- New customer?听 Sign up for an account and听read our听guide to online sample submission.
- Returning customer?听听to your account to submit your samples.
- To avoid upload errors download a new copy of the submission form each time you submit.
- Please ensure that you select the correct submission form for the service you require.听
- By completing an online submission you are agreeing to our听standard service terms.
Step 5
Prepare your samples
- Ensure you refer to your quote for specific submission instructions.听
- Label tubes/plates with the unique ID issued during online submission (step 4 above).
- Plates must also be labelled with the container name e.g. plate 1, 2, 3.听
- Projects with less than 10 samples can be submitted in 1.5 ml tubes.
- Do not听use screw cap or strip tubes, or seal tubes with parafilm, foil or tape.听
- Projects with 10 or more samples听must听be submitted in 96-well PCR plates (clear wells, semi or fully skirted), unless otherwise specified.
- Make sure that plates are well sealed,听read our helpful plate sealing guide.
- If the project requires multiple runs/plates, randomise your samples.
- We can accept dried samples, just remember to tell us on the submission form what volume to resuspend them in.
Step 6
Packing and shipping
- Our recommended couriers are听听and听.听
- Place tubes/plates in a plastic bag and wrap in bubble wrap.听
- If shipping samples frozen, freeze them fully before packing.
- If shipping on dry ice use granular dry ice not dry ice blocks and include听enough dry ice to last for听two days.听
- Include a printed copy of the electronic submission form with the package.
- Notify us by email when your samples听have been shipped听and provide us with an approximate delivery date.听
- If you are shipping from overseas contact us to obtain a copy of our import permit. A new permit must听be requested听each time you ship.
Shipping address
Ramaciotti Centre for Genomics
Upper Campus Store, Room LG018
E26, Bioscience South
LG018 Loading Dock,
Via Gate 11 Botany Street,
黑料网大事记 Sydney NSW 2052
Australia
Tel: (02) 9385 1241
Hours: Monday to Friday, 8.00am - 4.00pm
In person drop off
Ramaciotti Centre for Genomics
Level 2, Biosciences South Building (E26)
Botany Street
黑料网大事记 Sydney, NSW听 2052
Tel: (02) 9385 1241
Hours: Monday to Friday, 9am - 4pm
Please call to check that there will be someone available to accept them.
NOTE: If you are submitting samples for Sanger sequencing please visit the听Sanger sequencing page听for detailed instructions.