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This project aims to explore the service access needs of veterans who come from migrant or multicultural backgrounds when accessing and engaging with the veteran support system. This includes identifying the enablers and barriers to accessing support. The study seeks to recruit 40 veterans from migrant or multicultural backgrounds and families, and 10 stakeholders who provide services or are involved in supporting veterans to participate in in-depth interviews. The specific questions include:

  1. What are the service access needs and experiences of veterans from migrant or multicultural backgrounds and families when accessing and engaging with the veteran support system?
  2. What are the enablers that support veterans from migrant or multicultural backgrounds and families when accessing and engaging with the veteran support system?
  3. What are the barriers that veterans from migrant or multicultural backgrounds and families face in accessing and engaging with the veteran support system?
  4. How could the veteran support system better meet the requirements of veterans from migrant and multicultural backgrounds and families?

The final report from this project is expected to provide evidence to Department of Veteran Affairs (DVA) and other stakeholders about the needs and experiences of veterans from migrant or multicultural backgrounds. 

Kindly refer to the recruitment flyer for more information about the eligibility to participate in the study. 

Research Centre

Social Policy Research Centre

Research Area

Care | Policy design, impact and evaluation

Department of Veteran Affairs

Department of Veteran Affairs

Related people

Senior Research Officer
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